Certificate Programs

From Supervisor to Leader: Roadmap to Success

Supervisors of all levels who desire to become better leaders will find this engaging and highly interactive three-day series beneficial and insightful. The course will provide a comprehensive look at the different methods and measures for increasing employee performance and satisfaction, as well as recommendations and procedures for conflict resolution, ethical decision making, more effective communication (especially during times of rapid change), and pertinent employment law issues. Additional materials include a popular diagnostic that produces fast-paced and fun ways to learn about yourself as you learn how to more effectively engage and balance the diverse interests of your team.

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North Florida Economic Development Academy

The North Florida Economic Development Academy (EDA) is designed to provide a basic understanding of the concepts and methods of Economic Development, and to help local communities build stronger community sales teams who are better able to recognize, prepare for, and respond to opportunities.

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Public Records Management

This twelve-hour course (1.2 CEU) is a comprehensive review of Florida’s Public Records Laws and requirements intended for Florida public agency records custodians, Records Management Liaison Officers (RMLO), management and staff.

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