Notice: FSU Winter Break
The Florida Institute of Government will be closed beginning Friday, December 20 at 5 p.m. EST and will re-open Monday, January 6th at 8 a.m.
For technical support for an online class: Please take a screenshot and send it, along with a description of your issue, to elearning@iog.fsu.edu.
For general inquiries: Please send an email to info@iog.fsu.edu.
Please allow 48 hours for a response.
Critical Issues in the Workplace: Minimizing Bullying
- A certificate with 2 hours of credit will be provided upon completion of the course.
- IIMC:
- 1.0 CMC Education Point or 1.0 MMC Advanced Education Point
- Completion of all learning assignments & assessments are required to receive IIMC credit.
- Contact Amy Brewer for more information
Our courses may qualify for other continuing education credit based on content and contact hours. Your certificate of attendance will include hours attended and can be forwarded, along with the course agenda, to your professional association or organization to verify specific requirements.
There has been an ever-increasing amount of national attention focusing on the issue of bullying, harassment, and incivility in the workplace. While bullying may not always be detected easily, it leads to employee dissatisfaction, reduced productivity and frequent absences. Organizations must learn how to quickly deal with issues associated with bullying so that escalation into employee illnesses, depression, and possibly violence, is less likely to happen. Strategies and skills are essential to produce a “prevention” atmosphere in the workplace rather than an “intervention” atmosphere. Join us and presenter Anne Schroeder, certified in bullying prevention through Clemson University, for an eye-opening course!
Anne Schroeder, president of Schroeder Management Consultants, is a management consultant and trainer who provides consulting services, seminars and keynote addresses to thousands of business and professional people every year. With her office based in the Fort Myers area, Anne has over 25 years’ experience in developing organizations and their personnel. Her firm provides strategic planning initiatives, corporate retreats, bullying prevention, customer service initiatives, team development and customized seminars. Anne’s clients have included NASA, Ryder Systems, Coca Cola, American Lung Association, Jackson Memorial Hospital, Lee County Tax Collector, The Salvation Army, Lee Health, and many others. In 2012 Harvard designated the customer service program Guests First, a multi-session, trademarked series in Lee County, as one of the 111 Bright Ideas in Government. She also custom-designed a customer service program for the Lee County Port Authority at the Southwest Florida International Airport and worked closely with the Port Authority Police Department and the Security Specialists. Anne has been certified in Bullying Prevention through Clemson University, a two-year training program including consulting and training with several Florida public schools. She has served as a bullying prevention consultant for a number of Florida municipalities, counties and other organizations. Anne has a master’s degree from The Johns Hopkins University in Baltimore, Maryland, plus extensive training in organizational and creative problem solving from the University of Buffalo and from Synectics, Inc. in Cambridge, Massachusetts. In addition, Anne earned a Certificate Degree in Advanced Carpentry and along with her husband Ed, personally built their first home in Fort Myers, Florida. And she is a proud Florida native.
