Notice: Department Status (COVID-19)
5/14/20 Update: The Florida Institute of Government is currently operating remotely. To help us serve you in the quickest and most efficient way possible, please email questions to firstname.lastname@example.org. We have resumed payment processing - please call (850) 487-1870 for more information. For your convenience, our Online Courses remain available for registration. For additional information or changes regarding FIOG's operational status, please reference https://alerts.fsu.edu/.
24/7 Learning Community
Our 24/7 Online Learning Community is available whenever, wherever you're ready to learn. Access to these courses is open 24/7, and you can work on your own pace. Most of our live webinars will be made available through the 24/7 Learning Community after their live recording.
Employers may have thought their employment challenges would lessen as the economy began to re-open and non-essential employees began returning to the workplace. However, re
Bridging the distance with the team without being physically close, managing a variety of virus prevention interpretations, and addressing tensions by turning potential conf
Individuals and organizations have a set of “narrative assets” as valuable as many of the other assets organizations typically work to preserve and nurture, especially in str
The first session in the series will focus on understanding the wide range of disabilities that can impact equal access to the information you provide, the current legal land
The second session will provide a practical, multi-level overview of the techniques used for making documents ADA compliant, such as Word, Adobe PDF, and Excel. Topics includ
Last but equally important in our current social media environment, this third webinar will share practical strategies for posting accessible content online. Topics include:
The “4-Hour Ethics Course” meets the Legislature’s mandate that Elected Officials must have two hours of Ethics Law, one hour of Sunshine Law and one hour of Public Records training annually.
The Public Records Management Series has been designed to assist all public agency records custodians, Records Management Liaison Officers (RMLOs), management and staff to better understand and meet the legal requirements to comply with the State of Florida Public Records Law.
Are your meetings out of control, lengthy, confusing? Parliamentary procedure is a useful tool for conducting meetings, assuring fairness, and completing business in an orderly manner.
Incivility causes a reduction in productivity and an increase in absenteeism, sick time and turnover. But what is civility and why is it so important to us as public servants?
There has been an ever-increasing amount of national attention focusing on the issue of bullying, harassment, and incivility in the workplace. Organizations must learn how to quickly deal with issues associated with bullying so that escalation into employee illnesses, depression, and possibly violence, is less likely to happen.
Labor and employment attorney Keith L. Hammond will provide an overview of the legal duties and responsibilities of all members of the workforce, from human resources personnel, managers and supervisors, to staff members who feel victimized by, or who observe, harassing conduct.
Customer service is not a department, it is a mindset. When you combine the right mindset and skillset, providing exceptional service becomes a joy.
Workplace drama affects everyone; it raises office tension levels leading to measurable decreases in morale and productivity. Time spent on drama is time that is not being spent on the work employees are hired to do. And yet, drama is completely avoidable!
Join us as Dawn Michanowicz, retired Master Municipal Clerk and Advanced Practitioner of Energy Medicine (Eden Method™) discusses the why’s and how’s of feeling stressed, anxious and under pressure – especially during these challenging times.
Attention management helps us add focus, mindfulness, presence and flow to our thoughts and actions. It helps us optimize our mental power by ensuring we take time to recharge as we need to. It helps us prioritize what’s most important and getting the right things done in the right moments.
Ethics training is good, but it is not enough! In this one-hour webinar, leading county attorney Herb Thiele explains the Honest Services Act and the way it is used to prosecute public officials for wrongdoing.