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Records Management 2019 - Live Webinar Series

The Public Records Management: 2019 Live Webinar Series has been designed to assist all public agency records custodians, Records Management Liaison Officers (RMLOs), management and staff to better understand and meet the legal requirements to comply with the State of Florida Public Records Law.  This webinar series will cover many topics including the legal mandates of the Florida's Public Records Law; life cycle of a record; understanding electronic records; managing public records requests; resources for records management; the protection of vital records, and more.

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Personal Empowerment in Public Service - Live Webinar Series

Can you hear the sigh when someone says they have to go to any government office? Do you sometimes feel the same way when you think about going to work? Rekindle your passion for public service with this webinar series designed exclusively for YOU, the often overlooked and overstressed public servant. We know that interacting with others can present challenges, particularly if you are dealing with people who are tired, frustrated, or feeling unheard and uncared for. This webinar series will provide you with proven tools and strategies to enhance your organization's service levels in ways that both empower you and honor those you serve. Make your organization a place where you enjoy working and others enjoy visiting!

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The John Scott Dailey Florida Institute of Government, established in 1981, is dedicated to its mission of enhancing the capacity of Florida’s governments and communities through education and training, technical assistance and applied research, and public service. The Institute serves the public’s interest through affiliated offices located at The Florida State University (executive), University of Florida, University of Central Florida, University of South Florida, and Florida Atlantic University.

The Institute’s 30-year history of providing unbiased and balanced expertise has resulted in lasting relationships with local and state government, educators, communities, and professional associations in both the public and private sectors. The Institute’s dedicated and highly skilled staff upholds core values that illustrate a continuing commitment to integrity, excellence, learning, and balance both on and off the job.

Current projects include:

In addition, the Institute sponsors its own training opportunities, in-person and online.

Ask us how we can help you with all of your training and technical assistance needs!

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Featured Online Courses

4-Hour Ethics Course

The “4-Hour Ethics Course” meets the Legislature’s mandate that Elected Officials must have two hours of Ethics Law, one hour of Sunshine Law and one hour of Public Records training annually.

Understanding & Using Parliamentary Procedure

Are your meetings out of control, lengthy, confusing? Parliamentary procedure is a useful tool for conducting meetings, assuring fairness, and completing business in an orderly manner.

Critical Issues in the Workplace: Fostering Civility

Civility is a larger factor in workplace productivity than you may be aware of!